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Close-up portrait of a woman featured in Raven Health’s online skincare treatment program in Canada.

Your skincare journey starts here.

Complete a quick consultation to see whether prescription tretinoin is right for you.

Simple from start to finish.

Access dermatology care online with Raven, no waiting room required.

Personalized to you

Your skincare plan is selected by a licensed provider based on your consultation, preferences, and medical history.

Short consultation

Complete your consultation online, receive your prescription if appropriate, and have your treatment delivered directly to your door, free of charge.

Support along the way

Get clear instructions, ongoing guidance, and access to your care team whenever you have questions about your routine.
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Why treatment with Raven works.

With consistent use, tretinoin becomes a steady part of your everyday routine.

The results speak
for themselves.

Staying consistent with tretinoin is the key to seeing long-term results.

Close-up before photo showing facial skin texture prior to a Raven Health online skincare treatment in Canada.Close-up after photo showing facial skin appearance during a Raven Health personalized skincare journey in Canada.
Before
After
Decades of
Clinical Use

First approved in 1971, prescription treatment has more than five decades of prescription history.

Abstract cream-coloured waves representing Raven Health’s personalized online skincare treatment in Canada.
Trust Pilot

Real patient voices.

"Fantastic experience, refills are always on time, and extremely pleased with my results so far. Don’t hesitate to give Raven a try if you want to feel fabulous in your own skin."
Erica
Nova Scotia
"The personal online doctor was wonderful, knowledgeable, patient, and always quick to respond to my questions. I felt well supported and informed throughout the process. Delivery has been consistently on time and very discreet."
Jen
Ontario
"I have had excellent medical and customer service experiences with this company. Organized, prompt, and you talk to real people. In my opinion, better service for my individual needs than a brick and mortar doctor’s office. I felt supported every step of the way."
Annette
Saskatchewan
"I am really happy with the service and care I receive with Raven, top shelf! My doctor is responsive and communicates regularly, ensuring my treatment is working as intended. Refills are prompt, without delay."
Lisa
Nova Scotia
"I was hesitant to use Raven at first, but I’ve been truly impressed by the support team’s quick responses and clear guidance. Thank you, Raven!"
Mary
Saskatchewan
“It was truly life-changing to be able to consult with a doctor and get the prescription I needed without waiting for an appointment or going to the pharmacy.”
Carolyn M.
New Brunswick

Have questions? We have answers.

We’re here with clear, straightforward answers to help you understand what to expect.

Online Assessment

What happens after I submit my health form?

A licensed Canadian provider reviews your form within 24 hours. You’ll get updates by email and in your Raven portal with next steps or questions from your provider.

Is it legal to prescribe treatment online?

Yes. Telehealth is legal in Canada, and is changing healthcare for the better. Raven enables physicians to practice medicine and take care of patients remotely. Every doctor you interact with is licensed to prescribe medication and treat patients in your province and complies with all governing medical laws in Canada.

How quickly will a doctor review my questionnaire?

After your online questionnaire, a doctor will complete their initial review of your medical history within 24 hours.
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If you’ve been waiting longer than this, please email [email protected] and we’ll take care of it.

What provinces are you available in?

We are currently available in Ontario, Quebec, BC, Alberta, Manitoba, Saskatchewan, New Brunswick, Newfoundland, Nova Scotia, and PEI.

Is my information safe?

Yes. At Raven, we take your data security very seriously. Your medical records are encrypted and secure, meeting all Canadian PHIPA requirements, to protect your information at all times.

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Please read our Privacy Policy for more details.

Ongoing Support

Can I return my prescription?

Unfortunately, we cannot accept returns of prescription products for reuse or resale. However, if you feel we made an error in the filling of your prescription, please contact us at [email protected].

I missed a message from my doctor. Where can I find it?

All provider messages appear in your Raven portal. We also send email reminders, but the portal is the quickest place to check.

What should I do if I am experiencing a side effect?

If you believe you have a medical emergency, please contact 911 immediately.

If you believe you are experiencing a side effect and it is not an emergency, please stop taking the medication and message your prescribing physician. They will be able to recommend an appropriate course of action.

Alternatively, feel free to email [email protected] and we will notify the physician on your behalf.

It’s an emergency, what do I do?

In an emergency, please call 911 immediately.

Can I cancel my order at any time?

Yes. You can pause or cancel upcoming orders. We suggest messaging your provider first since most concerns can be resolved with small adjustments.

Your treatment starts here.
Find your treatment